History student's views on student support

By Student Voice
student supporthistory

Specific Challenges Faced by History Students

History students face a set of important challenges that demand appropriate responses from universities and their staff. During the COVID-19 pandemic, one significant hurdle was accessing primary sources, which are key to history research. With libraries and archives closed, students struggled to obtain the materials necessary for their studies, impacting their ability to produce well-researched assignments. Moreover, the usually interactive and discussion-heavy seminars that form the backbone of history education had to be moved online. This change posed difficulties in fostering the same level of debate and depth of conversation that students and instructors are accustomed to. This adaptation often resulted in a less engaging learning experience, which could feel isolating for students used to lively, in-person discussions. To support these students effectively, institutions must look into enhancing digital access to research materials and improving online interaction methods. Such measures should aim to closely mirror the traditional learning environment's dynamic and responsive nature, thereby making the online learning process more effective and less daunting for history students.

Mental Health and Wellbeing Concerns

The COVID-19 pandemic has highlighted several areas where universities need to offer better support to history students, particularly in relation to mental health and wellbeing. Many students reported feeling an increase in stress due to the isolation and uncertainties of remote learning. It is important for institutions to recognise that these challenges can significantly impact students’ ability to engage with their studies effectively. The shift to online learning removed many informal opportunities for students to express concerns and receive support, which are often available in a face-to-face setting. Staff must consider incorporating regular, structured check-ins to ensure history students feel heard and supported throughout their academic process. Implementing dedicated wellbeing services or enhancing existing ones could play a key role in maintaining not only the academic but also the emotional resilience of students. Additionally, history students require clear guidance on navigating the often overwhelming volume of resources remotely, which alone can be a source of significant stress. By addressing these concerns, universities will promote a healthier, more supportive learning environment that fosters both the intellectual and emotional growth of their students.

Quality of Online Learning for History Courses

The transition to online learning for history courses during the pandemic shed light on the need for strong student support. As history relies heavily on engagement and depth of analytical understanding, the online mode often lacked the personal touch that is so important in stimulating historical debate. Inherent challenges in replicating the vibrant, interactive nature of face-to-face seminars highlighted the need for innovative solutions. One beneficial approach has been the introduction of virtual discussion forums where history students can engage with each other and their instructors in meaningful ways. However, ensuring these platforms are accessible and effectively moderated remains a key task for staff. Additionally, the shift highlighted the importance of providing targeted academic support to guide students in navigating digital platforms for sourcing historical data and literature. Training sessions to enhance digital literacy among history students can be particularly beneficial, marking an important step in adapting to the demands of online education. Such enhancements in student support can significantly improve the quality of online learning, ensuring that history students continue to develop their critical thinking skills effectively, even outside the traditional classroom setting.

Assessment and Academic Support

In the area of assessments during remote learning, it became immediately clear that robust support systems were indispensable. History students, accustomed to the detailed feedback provided in face-to-face settings, found themselves navigating a considerably different assessment process. Ensuring fairness and academic integrity was high on the agenda for many educational institutions. A key measure introduced was the implementation of 'safety nets', designed to mitigate the academic impact of sudden transitions to online learning. These included policies like non-detriment and adjusted grading criteria, which increased the confidence of students during a challenging period. Moreover, feedback mechanisms had to be considered carefully; quick and detailed responses to submitted work became more important than ever to guide students effectively. This required a significant adjustment from staff, who had to focus on providing specific and constructive feedback through digital channels. By reinforcing such support structures and continually adapting them based on student input, universities can ensure that despite the limitations of remote assessments, the academic process remains comprehensive and fair for all history students.

Disability Accommodations During Remote Learning

The shift to remote learning posed significant barriers for history students with disabilities, highlighting an urgent need for improved disability accommodations. The lack of physical presence in classrooms meant that many traditional support mechanisms were no longer directly applicable, requiring educational institutions to rethink how they provide essential services. Accessibility became a key concern, particularly in ensuring that online platforms and resources were fully usable for students with a range of disabilities. For instance, ensuring that recorded lectures had accurate subtitles and making sure that digital libraries were compatible with screen readers were essential steps forward. Staff in history departments worked to identify specific needs by maintaining open lines of communication with disabled students, thus allowing for timely adjustments to teaching methods and materials. Training staff to use accessibility tools effectively also became a priority, since competent use of these tools can distinctly enhance the learning experience for students. Furthermore, institutions began looking into more creative, bespoke solutions for those who might struggle with standard accommodations. Regular check-ins became an important practice, focusing on both academic and accessibility concerns, thus helping students navigate the process of remote learning more effectively.

Positive Experiences: Case Studies

In this blog post, we turn our attention to the positive feedback received from history students about the support provided by university staff during the COVID-19 pandemic. One notable example is that of a history course where staff organised weekly virtual tea sessions. These casual meetings allowed students to share their concerns and successes in an informal, supportive space, effectively reducing feelings of isolation. Another successful initiative involved a university's use of text analysis tools in their online forums. This innovative approach allowed tutors to look into student discussions to identify common themes and misunderstandings in real-time. Immediate feedback was then provided, greatly aiding students in their academic process. These examples highlight how crucial well-thought-out, personalised forms of support are in maintaining engagement and a positive learning environment. These case studies offer valuable lessons on the importance of adapting student support mechanisms in ways that resonate well with the needs of students, particularly in the context of unexpected shifts to remote learning.

Recommendations for Future Crises

In light of past challenges, it is important for universities to advance their support systems to aid history students in any future crises. A proactive approach to mental health is key, involving the early identification and support of students who may struggle. Regular mental health training sessions for staff can help maintain this focus, ensuring they are prepared to assist effectively. Students consistently require clear and open communication channels, so developing comprehensive communication plans that keep them well-informed and engaged is essential. This includes updates on changes to courses, access to resources, and avenues for feedback. Also, robust academic support needs to be a mainstay. This involves ensuring that students receive timely and constructive feedback on assessments and have access to a variety of learning aids. Creating an inclusive environment for all students, including those with disabilities, by ensuring that online platforms enhance accessibility will further strengthen student resilience. Organising virtual peer discussion groups could also bolster a sense of community and shared learning among students during remote learning periods. Integration of these strategies can better prepare institutions and their staff to support their history students through the smooth management of any potential crises, thereby ensuring the continuity and quality of education.

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