Most students express frustration with the organisation and management of their courses, highlighting disorganisation, poor communication, and inadequate planning as key issues. Many feel the administration is slow to respond to queries and concerns, leading to invisibility and neglect.
Students are critical of the lack of coherence in course structures, particularly the clashing deadlines, uneven work distribution, and poorly managed changes to the curriculum. Sudden announcements or changes to their courses often catch them off guard, negatively impacting their learning experience.
Despite this, some students acknowledge that certain aspects of their courses are well-organised, such as online platforms, lab sessions, or specific modules. However, these positive experiences often highlight the shortcomings in other areas.
The pandemic has worsened existing organisational issues, with students feeling disappointed and neglected in the handling of course changes, remote learning arrangements, and support services. Some feel that their needs have been overlooked in favour of those in earlier years or different cohorts.
A prevailing sentiment among students is that they are not being listened to or taken seriously by university administrators, who seem more focused on making excuses than addressing legitimate concerns. As a result, many students feel that their educational experience has suffered due to poor organisation and management.
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