Students generally express disappointment and frustration with their experience during the COVID-19 pandemic, feeling that they did not receive value for money due to the shift to online learning. Many students feel that they missed out on valuable hands-on experiences, particularly in laboratory settings, which has impacted their skills development and preparation for future studies or employment.
There is a widespread perception that universities prioritised financial considerations over student needs and experience during this time. Some students feel that universities took advantage of the situation to reduce costs while charging full tuition fees. This has led to feelings of resentment and mistrust among some students.
Despite these challenges, many students acknowledge that university staff worked hard to support and adapt to the new circumstances. However, some students express frustration with the lack of consistency and clarity in university communication regarding course changes, exam arrangements, and other important matters.
The pandemic has also exacerbated existing issues within higher education, such as inadequate student support services and disconnection among students. Some students feel they have been left to navigate these challenges independently, without adequate guidance or resources.
Overall, the pandemic has profoundly impacted students' experiences and perceptions of higher education, with many feeling that their time at university has been significantly disrupted and compromised.
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